No heartbeat error on Event Subscription

Dear Andy,

As you said I changed the TANGO_HOST variable to PC5-HP.ncra.tifr.res.in.

I have also added following entry in the hosts file of my Windows system:

192.168.118.210		PC5-HP.ncra.tifr.res.in

I'm also able to ping PC5-HP.ncra.tifr.res.in successfully. I have attached snapshot depicting the value of TANGO_HOST and the result of the ping command.

I'm able to use Jive and open the ATKPanel for the device server. I have attached the snapshot of Jive and ATKPanel.

One other thing which I noticed this time is the following error on the command prompt from which I start the Database Device Server

TRANSIENT CORBA system exception: TRANSIENT_ConnectFailed.

I've attached the snapshot of this as well.

Related to the third point which you mentioned of ensuring that the DNS works perfectly, I'll get in touch with the network administrator and ensure this.

I also agree with you that the issue might be because of the DNS name resolution.

I'll keep you informed about the outcome.

Regards,
Vatsal
Dear Andy,

Attaching the snapshot of the Command Prompt from which the Database Device Server was launched in this post. I forgot to attach with the previous post. I'm extremely sorry for that.

Regards,
Vatsal Trivedi
I see the hostname returns PC5-HP as name. A last thing to try is add this as alias to your /etc/hosts file:

192.168.118.210 PC5-HP PC5-HP.ncra.tifr.res.in

Make sure ping works for both.

Maybe even reboot your PC to make sure everything starts from scratch and there is nothing being cached.

Andy
Edited 9 years ago

Dear Andy,

I did everything as you said. I have added following line in the "hosts" file of my system

192.168.118.210		PC5-HP		PC5-HP.ncra.tifr.res.in

Now ping works for both PC5-HP and PC5-HP.ncra.tifr.res.in. I've attached the snapshot of it.

The issue still remains. On the client side I keep on getting events at every 10 seconds even though the value of the "Speed" attribute has not changed. I've attached the client and server log. Also attaching the snapshot of ATKPanel and Jive

Also I get an error stating "device tango/admin/pc5-hp not defined in the database !" in the command prompt from which I start the database device server. I have attached the snapshot of it as well. I don't know if it is relevant just notifying for the sake of completeness.

I'm grateful to you for helping continuously.

Regards,
Vatsal Trivedi
Dear Vatsal,

thank you for the update. From the log files I see that the ip name is being correctly resolved. So the problem is not due to this.

I noticed one difference with my machine - you have IPv6 and IPv4 configured. Our machines only have IPv4 configured. I am not sure TANGO has been tested with IPv6 so this might be the reason for the problem.

Can you try with only IPv4 configured?

Andy
Hi Vatsal,

an other idea : you should try to bypass DNS, starting Tango Database device server this way :
./DataBaseds 2 -ORBendPoint giop:tcp:192.168.118.210:10000

then for earch client or DS,
export TANGO_HOST=192.168.118.210:10000

this way zmq filters are happy…

hope it helps
raph
raph38130
Hi Vatsal,

an other idea : you should try to bypass DNS, starting Tango Database device server this way :
./DataBaseds 2 -ORBendPoint giop:tcp:192.168.118.210:10000

then for earch client or DS,
export TANGO_HOST=192.168.118.210:10000

this way zmq filters are happy…

hope it helps
raph

Raph,

I am not sure this will help. Why is this different from what he is doing already?

Andy
Hi,

Andy
Can you try with only IPv4 configured?

I tried using IPv4 only. Same results. I have attached the snapshot of the command prompt.

raph38130
you should try to bypass DNS, starting Tango Database device server this way :
./DataBaseds 2 -ORBendPoint giop:tcp:192.168.118.210:10000

I also tried starting the database device server in this manner. It didn't resolve the issue.

Regards,
Vatsal Trivedi
Vatsal,

very strange.

Can you you ping localhost i.e. try executing "ping localhost"

I must admit I have no idea why this is not working.

Andy

Dear Andy,

I'm able to "ping localhost". Attached is the snapshot of the same.

Regards,
Vatsal Trivedi
 
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