Run TangoTest device server

# 5 years ago
na	Hello, after installing tango, everything seems well done. https://tango-controls.readthedocs.io/en/latest/installation/tango-on-windows.html#typical-issues but when i try to run the tangotest of course after creating a new host and install the service i have the error attached and the LED next to host name is always red. can you help me please Attachments:

# 5 years ago
Reynald	Hi, It looks like the Starter service is not well configured on your host named P-REGULATION. It looks like there is a small mistake in the documentation in the section to install the Starter service. At the beginning, Instead of `nssm.exe install Tango-DataBaseds` I guess it should be: `nssm.exe install Tango-Starter` In your case, it looks like you invoked it like that: `nssm.exe install` Hoping this helps a bit, Reynald Rosenberg's Law: Software is easy to make, except when you want it to do something new. Corollary: The only software that's worth making is software that does something new.

# 5 years ago

Reynald

Hi,

It looks like the Starter service is not well configured on your host named P-REGULATION.

It looks like there is a small mistake in the documentation in the section to install the Starter service.

At the beginning,
Instead of

nssm.exe install Tango-DataBaseds

I guess it should be:

nssm.exe install Tango-Starter

In your case, it looks like you invoked it like that:

nssm.exe install

Hoping this helps a bit,

Reynald

Rosenberg's Law: Software is easy to make, except when you want it to do something new.
Corollary: The only software that's worth making is software that does something new.

# 5 years ago
na	hello, thank you for your replay but i did it again and i created a new host but nothing changed. in the folder for example I can not find anything is empty and for the environment variable is what it should be the same as the one we created at the beginning (IP: port)? thankks

# 5 years ago
Reynald	On your first screenshot, the host named "local-starter" looks fishy to me. If you want to add a new host (new computer) to your Tango control system, you need to put the real computer name when you add it. I doubt you have a computer named local-starter? When you add the P-REGULATION host (computer), you need to install Tango on this P-REGULATION host (no need to install the Database server on this host since you have already one database server running in your Tango control system). The Tango Starter must be installed on this host. You should use the same TANGO_HOST variable value on all the computers belonging to the same Tango Control System (talking to the same Tango Database Server). TANGO_HOST=<tango-database-server-hostname:tango-database-server-port> Try to use the host name in TANGO_HOST if your DNS is correctly configured instead of ip address, this is cleaner. Rosenberg's Law: Software is easy to make, except when you want it to do something new. Corollary: The only software that's worth making is software that does something new. Edited 5 years ago

# 5 years ago

Reynald

On your first screenshot, the host named "local-starter" looks fishy to me.
If you want to add a new host (new computer) to your Tango control system, you need to put the real computer name when you add it.
I doubt you have a computer named local-starter?

When you add the P-REGULATION host (computer), you need to install Tango on this P-REGULATION host (no need to install the Database server on this host since you have already one database server running in your Tango control system). The Tango Starter must be installed on this host.

You should use the same TANGO_HOST variable value on all the computers belonging to the same Tango Control System (talking to the same Tango Database Server).
TANGO_HOST=<tango-database-server-hostname:tango-database-server-port>

Try to use the host name in TANGO_HOST if your DNS is correctly configured instead of ip address, this is cleaner.

Rosenberg's Law: Software is easy to make, except when you want it to do something new.
Corollary: The only software that's worth making is software that does something new.

Edited 5 years ago

# 5 years ago
na	hi, thanks yes I did exactly that but the service "Tango-Starter does not start. otherwise how can I delete it and remake because when I delete it from ASTOR or JIVE and I try to remake the installation of the service tells me that it is already installed.