Unable to add a remote DS in LogViewer

# 2 years ago
JC	Hello, My work environment is as follows: a computer A on which Tango is installed with the Tango Host role and a computer B with the Tango Device Server role. I work with Tango 9.3.4 under Debian 10. Everything works fine on computer A, I have create a new device server (DS) running on computer B and observe the different attributes and execute commands using jive. I have a problem with logviewer (on computer A) that does not want to add the DS. I get the following error in the GUI (A = tango-gre.iram.fr, Meteo/alarm runs on B). `Severity: ERROR Origin: DeviceImpl::add_logging_target Description: Could not connect to log consumer tmp/log/tango-gre.iram.fr@54 Reason: API_ConnectionFailed Severity: PANIC Origin: Connection.command_inout() Description: Cannot execute command AddLoggingTarget on dserver/Meteo/alarm Reason: TangoApi_CANNOT_EXECUTE_COMMAND` On the same computer I can run the whole thing (monitoring and device server), including the logviewer. Any help to solve this problem is welcome.

# 2 years ago

Hello,

My work environment is as follows: a computer A on which Tango is installed with the Tango Host role and a computer B with the Tango Device Server role.

I work with Tango 9.3.4 under Debian 10.

Everything works fine on computer A, I have create a new device server (DS) running on computer B and observe the different attributes and execute commands using jive.

I have a problem with logviewer (on computer A) that does not want to add the DS. I get the following error in the GUI (A = tango-gre.iram.fr, Meteo/alarm runs on B).

Severity: ERROR
Origin: DeviceImpl::add_logging_target
Description: Could not connect to log consumer tmp/log/tango-gre.iram.fr@54
Reason: API_ConnectionFailed
Severity: PANIC
Origin: Connection.command_inout()
Description: Cannot execute command AddLoggingTarget on dserver/Meteo/alarm
Reason: TangoApi_CANNOT_EXECUTE_COMMAND

On the same computer I can run the whole thing (monitoring and device server), including the logviewer.

Any help to solve this problem is welcome.

# 2 years ago
JC	The problem is solved. There were restrictions on the ports accessible between machines A and B!