[NOOB] can't run jive... (win10)

# 6 years ago
EnricoSegre	I'm sorry for the noob question. All I'm trying to do is to peruse jive (win binary 9.2.2 install) to explore a sane remote tango_host. I'm reasonably sure that the communication is ok because I am able to browse devices on that host using the labview connector. And in fact, I have been once able to open jive too a few days ago. Rebooted the client computer, wasn't able anymore. Have tried updating jre and jdk versions without any success. "jive doesn't start" means for me that clicking on C:\Program Files\tango\bin\start-jive.bat just flashes a shell window and produces no further output; no output either from shell. `C:\Program Files\tango\bin>start-jive.bat C:\Program Files\tango\bin>` Some other .bats in C:\Program Files\tango\bin actually start, e.g. atkmoni, atkpanel, atktune (which hang at 0%, but maybe another issue, I don't bother running a local db) This is what I think is the relevant part of the my environment variables: `TANGO_HOST=10.200.100.1:20000 TANGO_LISTENING_IP=10.200.102.1 TANGO_PATH=C:\Program Files\tango\bin TANGO_ROOT=C:\Program Files\tango` and `C:\Program Files\tango\bin>java -version java version "10" 2018-03-20 Java(TM) SE Runtime Environment 18.3 (build 10+46) Java HotSpot(TM) 64-Bit Server VM 18.3 (build 10+46, mixed mode) C:\Program Files\tango\bin>` What am I missing and how can I troubleshoot? I presume it must be something so dumb that it hurts. Edited 6 years ago

# 6 years ago

I'm sorry for the noob question. All I'm trying to do is to peruse jive (win binary 9.2.2 install) to explore a sane remote tango_host. I'm reasonably sure that the communication is ok because I am able to browse devices on that host using the labview connector. And in fact, I have been once able to open jive too a few days ago. Rebooted the client computer, wasn't able anymore. Have tried updating jre and jdk versions without any success.

"jive doesn't start" means for me that clicking on C:\Program Files\tango\bin\start-jive.bat just flashes a shell window and produces no further output; no output either from shell.

C:\Program Files\tango\bin>start-jive.bat
C:\Program Files\tango\bin>

Some other .bats in C:\Program Files\tango\bin actually start, e.g. atkmoni, atkpanel, atktune (which hang at 0%, but maybe another issue, I don't bother running a local db)

This is what I think is the relevant part of the my environment variables:

TANGO_HOST=10.200.100.1:20000
TANGO_LISTENING_IP=10.200.102.1
TANGO_PATH=C:\Program Files\tango\bin
TANGO_ROOT=C:\Program Files\tango

and

C:\Program Files\tango\bin>java -version
java version "10" 2018-03-20
Java(TM) SE Runtime Environment 18.3 (build 10+46)
Java HotSpot(TM) 64-Bit Server VM 18.3 (build 10+46, mixed mode)

C:\Program Files\tango\bin>

What am I missing and how can I troubleshoot? I presume it must be something so dumb that it hurts.

Edited 6 years ago

# 6 years ago
Ingvord	Please download and try with Java 8. Probably you would need to alter start-jive.bat to use the correct Java i.e. if it uses JAVA_HOME env var make sure it points to the right Java.

# 6 years ago
EnricoSegre	Yeah, uninstalled jdk and jre 10 and reinstalled jre 8 update 161, and now jive works, even after reboot. I see no reference to JAVA_HOME neither in start-jive.bat not in common.bat though. Anyway, thanks for the tip!